The modern business is going to use an array of different types of software to help facilitate different processes within their organization. Different types of software can be employed to improve the operation of a business in a variety of ways.

Within a business, many of the programs that are used will have overlapping information needs. The information that is in one program, may be relevant to tasks performed by another piece of software, and this creates a need for programs that can communicate with each other. This is where having enterprise content management with bi-directional software integration can pay off.


What Is Bi-Directional Software Integration?

When two pieces of software have bi-directional integration, it means that they can send information in both directions. With bi-directional capabilities, developer A can make a piece of software that interacts with developer B’s program, and developer B can make it so their program sends information and commands back to developer A’s software. That way, both systems can work together seamlessly to provide a better experience to the end-user. (Why all QuickBooks integration isn’t equal (and why it matters), 2015)

As an example, you might use eFileCabinet as your document management software and Salesforce to manage your customer relations. These two systems have bi-directional support, so when you change or add information to a customer account in one, it automatically makes the necessary changes in the other.

The term “synching” is also commonly used to describe the action of enabling the bi-directional integration between different programs. As a more common example, you might think of when you synch different apps in your Smartphone—enabling them to communicate and work together.


Benefits of Bi-Directional Software Integration

When enterprise software has bi-directional integration, it can provide various benefits to the company that is using the program. The following are just a few of the advantages that can come with bi-directional software integration.

  • Reduce errors: It reduces the need for the manual re-entry of data and by doing so, it reduces the chance of an error. Mistakes in data entry can result in wasted time and a loss of productivity. (Why all QuickBooks integration isn’t equal (and why it matters), 2015)
  • Saves time: By eliminating the need to enter the same data into multiple systems, it saves time for the company and for its staff members. Additionally, information will be accessible through both systems, so users will not have to search multiple programs for information when they only need it in one.(Why all QuickBooks integration isn’t equal (and why it matters), 2015)
  • Seamless user experience: With the two pieces of software being designed to interact with each other, it creates a user experience that is truly seamless.(Why all QuickBooks integration isn’t equal (and why it matters), 2015)
  • Enables better customer service: When the information is consistent and up to date in all of your systems, it will make for a better customer experience. It reduces the chance of inaccurate information in a customer account and it will make the customer information more accessible when the customer needs it.(Why all QuickBooks integration isn’t equal (and why it matters), 2015)

EFileCabinet Bi-Directional Solution

With bi-directional integration, it makes for a better user experience because the different pieces of software are designed with the intention of working together. For document management software, the products from eFileCabinet offer some of the best software integration to go with many of the programs that you already use.

The development team at eFileCabinet recognizes the fact that businesses are going to use their documents with many of the other programs that they will use. That is why the eFileCabinet system comes with a high level of software integration that includes support for popular enterprise solutions such as Salesforce and Quickbooks.

When you work with eFileCabinet, you not only get bi-directional software integration with programs that you already use, but they also provide industry specific software to better meet the needs of different businesses. EFileCabinet has products that can work for companies in a range of different industries that include everything from finance and real estate to non-profit organizations and businesses in healthcare.

The document management software from eFileCabinet features some of the best security features in the industry. The system is easy to use, but it employs security features like 256-bit data encryption and digital signatures to ensure the security of your stored and shared documents.

When a piece of software has good bi-directional support, it can improve the operation of a business in a number of ways. It can reduce the amount of time spent on data entry, ensure the consistency of data to improve accuracy and it can increase productivity through better organization and easier access to information in the places where it is needed.