Using DMS (document management system) to handle a bad boss is an unorthodox, yet tremendously effective way to regain favor in the eyes of your manager.
The conflict between those in charge and those who are subordinate has existed since the dawn of humankind. However, there’s no better stage for showcasing the discrepancy between these groups than in the modern office, particularly when it comes to the relationship between bosses and their subordinates.
If you’re a worker with a terrible boss, fear not. You’ll be able to tell if that’s the case after reading the following quips commonly uttered by the mouth of mad managers ‘round the globe.
The best part? We’re going to show you how you can prevent these conversations from happening, all through one technology—the document management system (DMS). Are you ready to begin using DMS to handle a bad boss? If so, keep reading.
“It’s Work. It’s Not Supposed to Be Fun.”
In a paper-based department or company, no matter what one’s role is, he or she will be, to some extent, a librarian.
Although there’s nothing wrong with librarians, it’s not a popular response from schoolchildren when their teachers ask them “what they want to be” when they grow up: The working world outside of paper isn’t just fun, it’s inspired.
When you eliminate misfiling, searching for documents, losing documents, and, well, anything negative about paper documents in general (faxing, printing, storing, and so on) from your routine, you’ll begin to remember why you entered your selected line of work. You’ll feel less like Melvil Dewey and more like a duck in his or her waters of choice.
But selecting the right system is important. Otherwise, using DMS to handle a bad boss will just be a pipe dream.
For instance, healthcare workers increasingly cite the bureaucratization of their profession as its greatest downfall—this bureaucratization (and its paperwork) preventing them from exercising their skill set as medical practitioners.
Still, EMRs and EHRs dominate the medical profession, and still contribute a feeling of bureaucratization despite being electronic. The key is a simpler UI, which most document management systems can offer in lieu of EMRs and EHRs.
“This Was Supposed to Be Finished Last Week.”
We can practically hear all the workers who’ve suffered through this phrase turning in their graves, likely because it’s statements like these that put them in the ground sooner than expected.
After all, cortisol (a steroid hormone made in the adrenal glands to deal with stress) is sadly becoming a medical epidemic that can lead to a variety of health issues (and across an array of industries, such as):
What do these industries have in common, you ask? For the most part, they’re all paper-dependent. They struggle to manage information effectively, and, despite their aptitude in their professions, are unaware of how deeply paper dependence impacts their productivity, efficiency, and process automation.
Although manual labor is inescapable in the construction industry, it needn’t be part of it in the information management context.
In describing DMS, one can finally realize how the “This was supposed to be finished last week” conversation can be eliminated from the management lexicon.
Whether through increasing billable hours as an accountant, winning new building contracts as a construction worker, or finding new tenants for your rental properties, fixing document processes through eFileCabinet lends to significantly greater productivity. There’s no better way of using DMS to handle a bad boss than by silently increasing productivity.
“You’ll Find It When It Decides to Show Up.”
Although some feel this is a phrase only parents tell to their children, it prevails in the contemporary office space, too.
Good management and good parenting are not all that different. However, this isn’t a solid excuse for managers to shout this expletive to their teams when they struggle to find mission-critical information they need to complete projects and get the ball rolling.
Document management software prevents this nagging phrase from leaving the lips of your boss because you’ll never have to admit to losing an important document or file. Not only does business process automation prevent this nagging phrase, Zonal OCR (optical character recognition) and SecureDrawer ensure security and ridiculously fast and accurate document retrieval.
“Who Dropped the Ball Here?”
With document management software (DMS) in place, the manager won’t have to corner employees and ask them the question. As long as document processes are woven into your business workflow, you will be able to simply view within the DMS who dropped the ball, and when it precisely happened, too.
This also prevents the proverbial team and manager meetings where blame shifting is the norm. What’s more, the more a manager attempts to assign blame to certain workers, the less teamwork and positive morale there’ll be.
Additionally, this presents a massive opportunity cost to small and mid-sized businesses—neither of which can afford the inefficiency of blame-shifting.
This is just one of the many terrible conversations that document management software prevents. But it’s an important one as it can drastically impact other outcomes for the organization.
“You’re Not Providing Great Customer Service.”
Although it’s become cliché, the customer is always right—especially in today’s economic environment, one in which the customer demands more than ever, and has a greater range of options for “taking their business elsewhere” than at any other point in the history of capitalism. Using DMS to handle a bad boss practically begins and ends with improving customer service for everyone’s sake.
This is why document management is important to the services industry. Whether one works at a restaurant, a call center, or as a consultant, nobody likes to be put on hold when asking for information. This is particularly true for accountants during tax season. When they pick up the phone to answer a client’s question, the caller usually asks for a specific document.
Any paper-dependent accountant will be forced to rummage through a thicket of filing cabinets for a specific invoice or W-2, returning to the receiver minutes later with a frustrated client on the other end—but once an eFileCabinet document management system is implemented, the predefined document naming, templates, and metadata-enhanced retrieval features make finding a file instantaneous.
Better yet, this can be accomplished through our free mobile apps, too. If a client calls your cell phone, just exit the window, go in to the eFileCabinet mobile app, and retrieve the info they need—right there on the spot.
As you may have gathered, it’s all about being able to access what you need whenever you need it on behalf of the customer. If your documents are located in eFileCabinet, this will be easier than ever before. As document management pertains to the real estate adage, “location, location, location.”
Are you ready to begin using DMS to handle a bad boss?