When it comes to enterprise solutions, your company has the option to choose between open-source and closed-source software. This article gives an overview of the difference between the two and delves deeper into some of the benefits closed source software has to offer.


Open-Source vs. Closed-Source

The term “open-source software” has been going around the internet for a while. It’s actually fairly self-explanatory, even though that might not seem immediately obvious. Basically, there are 2 types of software: open- and closed-source.

The difference between them is whether the end user has access to the source code. In open-source software, users can view, edit, and delete some of the code. This can be useful for modifying the software to your specific needs, embedding the software inside of an existing program or website, or just taking a few bits and pieces of the software that you need. Dealing with open-source software requires additional hassle for administration, too.

On the other hand, closed-source software doesn’t allow users to change anything in the code. The most notable example may be operating software for your computer. Microsoft Windows uses closed-code software. This means you cannot alter the code in any way. On the other hand, Linux is an open-source operating system. That means anyone can make alterations to the code on their computer or create programs that can be used alongside it.https://content.efilecabinet.com/wp-content/uploads/2015/12/Document-Management-Security-Concerns-05.jpg


Benefits of Closed-Source Software

At first glance, it may seem that open-source software has more benefits because it’s usually cheaper (or even free) compared to closed-source software. However, price isn’t the only consideration when choosing software. Otherwise, Linux would have a much higher market share than it actually does, but only 1.6% of users have Linux as their operating system, compared to over 80% for Windows.

Some of the benefits of closed-source software include improved functionality, increased user friendliness, support, and security.



While open-source software continues to be developed, it doesn’t usually keep up with the times as well as its closed-source competitors. For example, eFileCabinet has continued to upgrade its interface as well as its ability to integrate with other programs to improve the customer experience.


Appealing to Users

Closed-source software is built with users in mind. Not only are programs like eFileCabinet easy to use, but they also don’t require any technical knowledge. On the other hand, if you put any layperson in front of open-source software, they may not be able to use it correctly.

That’s probably the biggest reason open-source software continues to remain attractive for tech-savvy people. IT personnel probably enjoy making open-source code work for them. In the meantime, the majority of companies prefer closed-source software because the entire company can figure out how to use it right away, without mastering a steep learning curve.


Technical Support

Closed-source software offers ongoing technical support for its users. This goes back to the assumption that users aren’t necessarily tech savvy and need assistance from time to time. Open-source software still provides some support, but it usually comes in the form of documentation and experiences from other users.



When it comes to security, closed-source software is usually 1 or 2 steps ahead of open-source software. The appeal of open-source software is the fact that anyone can alter the code. And because the software is meant to be played with at its core, it makes it more vulnerable to hacking.


Is Closed-Source Software Right for you?

There is nothing wrong with choosing either open- or closed-source software for your document management software. But how can you figure out which one is right for you? Read the following questions to determine whether your company might benefit from using closed-source software like eFileCabinet. If you answer yes to some of these questions, then closed-source is likely your best option.

  • Is security important to you?
  • Do you need assistance or technical support?
  • Do you need software that’s easy to use?



Integrating Closed-Source Software

One of the advantages of open-source software is that your IT personnel may be able to modify it to your needs or integrate it with other products. Open-source software is extremely adaptable that way.

The good news is that eFileCabinet still offers you the ability to integrate with other software with the use of an API. Plus, we have already collaborated with programs such as Salesforce to give you a better experience. This means you can integrate your software without giving up the benefits described above, not to mention the fact that our document management software is very secure and user-friendly.

Fill out the form on this page to request a 15-minute demo to see for yourself how easy it is to use eFileCabinet. To learn more about integrating eFileCabinet with other software, feel free to call or chat with us.