What’s the relationship between RightSignature and eFileCabinet? Although RightSignature is an external partner of eFileCabinet’s, it is deeply integrated with eFileCabinet’s functionalities.


What is a KBA/Challenge Question, and to What Does It Refer?

This is, at its core, a challenge question. It’s offered up as a means of identifying that the signing party is who he or she says they are. It refers to pulling data from a third party’s database for verification. You can plug in to a third-party database for a small extra fee of 50 cents.


Why Does the Signing Party’s IP Address Matter?

Specifies where someone signs the document from. This is a key component of digital signature authentication should a signature’s validity ever be disputed. When document signing was strictly paper-based, all we had to reference for the validity of the signature was a notary and the extent to which the signature reflected the signer’s previous signatures. Now, however, the IP address serves as an artificial notary of sorts.


What is the Purpose of the Bar Code?

The bar code is a supplementary authentication feature of eFileCabinet’s e signature software integration. It contains a litany of information relevant to the whole process of signing itself, encrypting and securing the validity of the transaction—including an algorithm that looks at the speed and timing of the signing. Essentially, it’s an additional layer of authentication that takes e signature software integration to new heights.


Why Is the Time Stamp of the Signature Important?

This verifies when the signature was created, viewed, and signed. Essentially, it serves as an audit trail for the document’s completion.


How Does a Signing Party Sign an E signature?

If he or she is using a PC, the mouse will complete the signature. If on a mobile phone, the signature’s recipient can use his or her finger. Although the majority of people complete e signatures on their personal computers with a mouse or a trackpad, one can use his or her finger for a touch screen tablet or even on your phone.

If you are on your desktop and you filled out the whole document and you don’t want to use your mouse to sign, you can send a simple command to your iPhone or Android device, which can turn that into a signing pad—no install or configuration needed.

However, if you prefer to do so, you can preselect a font for the signature and type the signature into the selected signature box. Many people with sloppy handwriting choose to go this route. Even if you type the signature into the textbox, it is still legally binding by strictures of the ESIGN Act. However, the only thing that’s removed when typing an e signature into the textbox is the biometric data, which, in the case of a dispute, can strengthen the validity of a signature and is added to the portfolio of authentication features.

If you wish to for your clients, and want to keep biometric data as part of the authentication process, you can disable the type-to-sign functionality within the e signature software integration.

Sometimes if the third-party recipient receives a signature in the type to sign format, they may wonder whether it’s legitimate. If you execute a biometric signature or wet ink replica as it’s called, it looks a lot more like a real and legitimate signature.


What’s the Best Way to Prevent a Stray Mandatory Date Signature Itself from Dropping on to Text in Error?

The fields you place in the document can be made mandatory or optional. If they’re mandatory, the signer can submit the document and execute it until that field is filled out. Something that may also help is sizing the signing field to be more palpable for its recipients. And you can place it anywhere you want on the document as well.

With form based documents, such as a 7889, sometimes there will be some very small, diminutive sized fields and a name may not fit in the box. The nice thing here is that it doesn’t get truncated. You can shrink the font down to a point where the requesting party can still capture all the information that’s entered.


How Much Document Design and Usability Is Given to me in the E Signature software integration?

A great deal. For instance, things are not necessarily preformatted in a way where they cannot be changed, and the signature process can be highly tailored to an individual’s signing needs of its third-party signature recipients. For instance, you can create signing boxes for both an “initiator” and for the “third-party.”

Additionally, the email notifications within the e signature integration provide a very pervasive means for obtaining the e signature quickly and expediting document turnaround. This is an incredible breakthrough in the art of efficiency.

Another component of the usability in the integration stems from how deeply embedded RightSignature is into the eFileCabinet system. All the functionality you’d have with RightSignature alone is also bestowed to you while using it within eFileCabinet. There is also extensive drag and drop functionality within the document management system of eFileCabinet, too.


Does Each Person Signing Need Their Own Email Address?

The answer to this question, quite simply, is no. Let’s say a husband and wife team will share the same email and, therefore, the obligation of signing a document.

Although this does not make two specific people one individual, you can address the document to two names with the same email, and they both will get their own individual email with their own individual signer link sent to the same email.

Each person or recipient can get their own email notification and sign independent of the other. Additionally, you will receive a confirmation note that says the document has been signed when that portion of the process is completed.

For more details on our e signature integration with RightSignature, you can visit our integrations page and fill out the lead form bar for a complimentary demonstration.