by Andreas Rivera | Aug 9, 2019
Whether you’re in the city auditor’s office, public works, parks and recreation, or the school district, it’s your duty as a public agency to provide the best possible service to the members of your office’s constituency. Providing above and beyond service to the...
by Andreas Rivera | Jun 19, 2019
In a day and age where technology can do anything you may be wondering how to use business process automation for your company’s advantage. But what is business process automation really? Business process automation (BPA), or simply automation is the solution and can...
by Andreas Rivera | Jun 14, 2019
Great news! Your company is experiencing a surge of growth, with dozens of new positions in multiple departments ready to be filled. The bad news is that as HR, you need to coordinate this latest hiring push, which means organizing countless applications and candidate...
by Andreas Rivera | May 30, 2019
All offices have their day-to-day protocols and routines when it comes to handling their paperwork. Certain forms need approval from certain supervisors before the next action item can take place. There can’t be any exceptions or any shortcuts, especially if your...
by Andreas Rivera | May 20, 2019
Have you ever had to track down information from a document and have no idea where it’s located? The frustration is multiplied if there’s the possibility that it could be in another office entirely. You need to contact someone at that office to search for the...
by Andreas Rivera | May 20, 2019
With any business investment, there eventually comes a time when you review how well your investment has paid off. Has the return on investment on that new piece of equipment or software been high enough to justify the purchase? To justify continuing the investment?...