Contact Us

Email: support@efilecabinet.com
Chat: Click “Chat Online” in the upper left hand corner of the page.
Phone: 801-374-5565
Hours: Monday-Friday, 7:30 am – 5:30 pm MST

Upgrade Wizards

Merlin Upgrade Wizard (Step-by-step instructions on how to update from eFileCabinet Desktop v.4 to eFileCabinet Desktop version 5.0)

White Papers

Document Management and HIPAA: Protecting Your Data, Your Employees and Your Organization
Fast-Track Set Up Plan for Accountants
Back to Basics: Best Practices for Data Management
Physical and Technical Document Management Security Concerns–eFileCabinet Key Recommendations


Help

Support

To access support via chat, email or phone on your product, select from the options below.

Library

  • Glossary of Terms (Online)
  • Glossary of Terms (SecureDrawer)
  • Online FAQ
  • SecureDrawer FAQ
  • Recommended Scanners
  • Technical Support Plans
  • Webinars

Self Help

For quick comparisons and easy ROI analysis, click on the following options.
  • Desktop 2014 Help Guide
  • Desktop 4.0 Help
  • Online Help Guide
  • Forum
  • ROI Calculator
  • System Requirements
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