Frequently Asked QuestionsHow do I set up an eFileCabinet Online Free Trial? Click on any of the green 14 Day Free Trial buttons on the Web site or click here to sign up. Simply enter your information to get started. How long does the Free Trial last? The Free Trial lasts 14 days. The countdown begins that day you sign up, so make sure you starting using it right away to get the most out of your trial. Do I need to enter a credit card to sign up for the trial? No. Credit cards are not required to sign up for the free trial. Am I obligated to purchase an eFileCabinet Online account at the end of my trial? No. You are under no obligation to purchase eFileCabinet Online at the end of your free trial. If you choose not to purchase a plan, your account will be deleted. Can I sign up for more than one Free Trial? No. Each organization is limited to 1 Free Trial. Is there a limit to how many users I can add to a trial accountbr/> Yes. Each trial account is limited to 10 users. What happens to my data if I end my trial? We allow you 14 days after the conclusion of your trial to change your mind and purchase an account. If you choose not to purchase an account, all information stored in your account will be deleted from our databases.
PurchasingAm I able to convert my trial account to a paying account? Absolutely! At any time during your trial, click on the Buy Now button inside of eFileCabinet Online. Select the plan you wish to purchase and enter your payment information. All information stored in your account will remain intact. How do I go about purchasing an eFileCabinet Online account? Visit our eFileCabinet Online pricing page to select the plan that best first your organization’s needs. Once you select your plan, you will enter number of user licenses you would to purchase. How am I charged for eFileCabinet Online? eFileCabinet Online is a monthly subscription service. The credit card you use to purchase the plan will be charged monthly based on your plan, number of users and any additional services you choose to add to your account. To update your contact information or change your credit card, log in to My Account or contact us at 877.574.5505 Can I cancel my eFileCabinet Online account? You may cancel your eFileCabinet Online account at any time. To cancel, log in to My Account. We offer a 30-Day Money Back Guarantee. No refunds will be given after 30 days from purchase.
System RequirementsWhat are the browser requirements? eFileCabinet Online works with the following Internet browsers and their versions:
- Internet Explorer 8 and higher
- Mozilla Firefox 4 and higher
- Safari 5 and higher
- Google Chrome 12 and higher
- Operating System: Windows 7,Windows Vista; Windows XP Service Pack 2
- Intel® Pentium® III 450MHz or faster processor (or equivalent)
- 128MB of RAM
- Operating System: Apple Mac OS X 10.4.11+ (Intel-based) or above
- Intel Core™ Duo 1.83GHz or faster processor
- 128MB of RAM