eFileCabinet Online | eFileCabinet Desktop |
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|---|---|---|
Delivery Model | Data is hosted online and account is accessed via Web browser. Access files any time, anywhere via a secure Internet connection. | Client/Server Software Installation. Data resides on your local server. Must be in office to access files (unless setup a VPN). |
Interface & Functionality | Both products have the same basic look and feel. Contains same functionality as Desktop version along with additional features such as internal chat and email capabilities and Enterprise Security. | Both products have the same basic look and feel. Contains same functionality as Online version minus internal communication abilities and Enterprise Security. Integrates with SecureDrawer. |
Free Trial | A free 14-day trial is available. | A free trial is not available for eFileCabinet Desktop. |
Payment | Monthly subscription fee. No contracts, may cancel at any time. | One-time payment upfront to purchase the software. |
Annual Maintenance Plan (AMP) | AMP is included in your monthly payment. Gives you access to Basic Technical Support and software updates. | Gives you access to technical support and software updates. 18%, 25% or 30% of MSP with a minimum of $300. First year is included with software purchase. |
Sharing Files | Share Portal allows you to share folders and files stored in your Online account with clients and others outside of your organization. Charges apply to setup guest users. | Share files with clients and others outside your organization by purchasing SecureDrawer. Integration with SecureDrawer is available. |
Technical Support | A variety of online help tools including training videos, webinars, wizards and more. Built-in training features. Phone, chat and email support available. | A variety of online help tools including training videos, webinars, wizards and more. Tier II or III Support Packages available for additional fee. Phone, chat and email support available. |
Backup | We backup all the files stored in your eFileCabinet Online account for you. | Does not include a built-in backup feature. We offer Concentsus Online Backup that allows you to backup any or all the data stored in your office. Learn more about Concentsus. |
Other | Integrates with QuickBooks 2010 and higher. Integrates with Microsoft Office programs. | Integrates with QuickBooks 2010 and higher. Integrates with Microsoft Office programs. |











