Credit unions and banks have quite the workload to deal with when it comes to sorting out paperwork. Mortgage applications, account statements, and wire transfer requests can pile up quickly, which means your staff is spending a lot of time sorting out mountains of paper documents. They’ll spend even more time trying to find those documents again when they’re needed.
Labor is the highest operating expense for most credit unions and banks. Why waste your staff’s valuable time filing away paperwork when solutions exist to eliminate a large portion of their workload, making them more available to serve and help customers?
We chose eFileCabinet as we were looking to reduce the amount of our file storage. The benefits of eFileCabinet include: 1) reduction of storage, 2) MUCH easier to find needed information, 3) MUCH better organization of records. We save money on paper, boxes, and no longer have rented storage. Customers are VERY happy that we can mail encrypted documents at a moment’s notice. I’m sure that each of us in our office saves at least one hour per week and more than that during our busy season.
Also take into consideration the security risks involved in keeping all your documents stored in a filing cabinet. Your customers’ private data is as valuable as the cash in your vault.
These are just a few reasons why you should seriously consider a digital Document Management System.